Power Up & Celebrate Customer Service Week, October 4-8, 2021

If you’ve ever experienced an interaction with a customer service professional that left you feeling taken care of or informed, then you know how valuable a service it is. In every industry, including healthcare, insurance, retail, hospitality, communications, and government agencies, you will find a team of customer service professionals ready to lend a hand and make everyone’s day easier with a smile on their face.

As good customer service is founded on excellent listening, compassion, and communication skills, the theme for this year’s Customer Service Week is “The Power of Service.”

This theme reflects the powerful importance of providing outstanding service to all customers, whether in-person or from a remote position. The last year has highlighted the need to easily adapt to change in work environment or location, while continuing to provide excellent, passionate customer service.